Feel
Ask yourself what is your immediate feeling when you walk into the care home? Is it depressing, stagnant, hospital or hotel-like? Or does it feel full of people getting on with living and is it a place where people really matter?
Look
Think about what the care home looks like? Is it sterile, clinical/boring and empty? Or does it look colourful, busy and engaging? Does it give you the feeling of being at home?